Facilitator

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The facilitator performs a variety of duties relating to meetings. This role is similar in many ways to the chair of a "Robert's Rules" type of meeting, but with subtle differences. Different meeting types have different facilitation needs.

  • power or authority should not be assumed; the facilitator should ask it of the group as needed
  • set the intention of the facilitation
    • "We're here to decide what to do about the flooding in the gardens."
    • "This is a business meeting in which we come to agreement on the agenda items."
  • must be detached
    • should not facilitate a meeting in which something you have a strong opinion on is to be discussed
    • should not facilitate when you have an important agenda item to present
      • it's hard to facilitate a meeting of your own group, easier to facilitate a group in which you are an outsider
    • co-facilitator can serve as a backup
  • plan the agenda
    • should be done well in advance
    • most people are unrealistically optimistic about the time required
    • rule of thumb: cut the number of proposed agenda items in half!
      • can be delegated -- separate agenda planner
  • meeting control
    • active facilitation: explore intentions, rather than simply calling people in turn
    • "stacking order" management
      • very important; do not delegate, or you can lose control of the meeting
    • suggest ground rules, such as max stacking level (three suggested), precedence to those who have not spoken, recognizing those who have spoken a lot and respectfully asking them to be more selective in their comments
    • reflective listening
      • keep attention focused on speaker
      • non-judgemental, let judgments slide by
      • don't solve their problem!
      • listen from heart, compassionately
      • seek essence of what other person is saying
      • echo back their essential meaning in other words
  • more to come from Tree Bressen's workshop notes
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